CHANGE Blog – Scottish Coaching and Leading for Improvement Programme

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CHANGE Blog Scottish Coaching and Leading for Improvement Programme

Alison Hay, CHANGE Policy and Participation Officer, is currently taking part in the Scottish Coaching and Leading for Improvement Programme (SCLIP) to support and develop the work of the CHANGE Hub. Here she provides the some information about the programme and how it will help to provide a strong evidence base for the hub.


The CHANGE Hub provides a forum for local childcare providers, parents and carers, members of the local community and partner agencies with an interest in childcare in the project area to come together to share views, ideas, concerns, good practice and innovation at a local level.

Key aims of the hub are to:

  • Provide a focus on childcare at a local level.
  • Provide networking opportunities between key stakeholders.
  • Strengthen communication channels and links.
  • Ensure that local views are represented.
  • Influence and shape the development of childcare services which help to reduce the barriers to accessibility.
  • Provide a vehicle to share training/development and information opportunities.
  • Identify funding bodies to support local priorities.


Children and Young People’s Improvement Methodology 

In 2016 the Early Years Collaborative and Raising Attainment for all were combined to form the Children and Young People’s Improvement Collaborative (CYPIC) which is also aligned with the Maternity and Children Quality Collaborative, which focuses on maternity, neonatal and paediatric healthcare.

The aim of the CYPIC programme is to make early years, health, family services and schools more effective and responsive in tackling inequality and improving children’s outcomes by supporting local authorities, health boards and the third sector to use Quality Improvement (QI) in their services for children, young people and families. Therefore, members agreed that, as many of the services within the project area are using the improvement methodology already, this would be the most effective way of measuring the impact or the work being carried out. The CYPIC then assigned improvement adviser Lee Urquhart to support the work of the hub.

Across Scotland both the Scottish Improvement Leader (ScIL) and Scottish coaching and leading for Improvement (SCLIP) programmes are also being delivered to support the skills needed across the workforce to create a strong evidence base of the impact being made. The CHANGE project is currently part of the of the SCLIP programme.


The Scottish Coaching and Leading for Improvement Programme (SCLIP)

The aim of the SCLIP programme, which runs for approximately four months, is to develop individuals who coach and lead teams to support the achievement of improvement strategies within projects or organisations.

The programme is delivered by the Children and Young People’s Improvement Collaborative (CYPIC) improvement advisers.

The course covers three key areas:

  • Quality Improvement

Covering improvement science, application of tools and techniques to accomplish improvement, using data and implementing and scaling up within a working environment.

  • Coaching

Considering what a good coaching conversation looks like and identifying the benefits of this approach.

  • Leading

Using techniques which enable participants to demonstrate self-awareness and work effectively, be able to explain the characteristics of high-performing teams and team leaders, apply theories to effectively lead teams through change and use project management tools to lead delivery of improvement interventions.

Taking part in the first residential in June was a fantastic opportunity to get to know colleagues who are coaching and leading on improvement projects across Scotland and to be able to share experiences and learning. The improvement advisers provided a programme over the three days which was insightful and covered various topics including coaching approaches, use of strength deployment inventories, measurement and meeting techniques. The next residential will take place in August, though before then participants are taking part in WebEx sessions which focus on, leadership, coaching and quality.


What next

The work of the CHANGE project was recently featured as part of the coaching WebEx.

The vast learning from the SCLIP programme has already had a positive impact on the work of CHANGE. We have, for example, created a driver diagram which is a simple, visual tool that will assist the Hub to systematically plan and structure our improvement project. It will help us to understand the logic of the project and where we going with our improvement initiative. It is a living document and therefore it can be updated at every Hub meeting where drivers and change concepts can be discussed and agreed upon. We are currently embarking on three tests of change, more details of which will feature in our future bulletins.

Contribute to CHANGE

We welcome and encourage input from anyone who has an interest in childcare or community wellbeing in Glasgow East. If you’d like to discuss this with a member of the CHANGE team please contact our Project Officer, Anthony O’Malley, or our Policy and Participation Officer, Alison Hay, Both Anthony and Alison are based in Glasgow East at least four days per week and are happy to chat to anyone who feels they have something to contribute to the project.